DeepaData Privacy Policy

Last updated: 8th of July 2025

DeepaData Pty Ltd ("DeepaData", "we", "our", "us") provides infrastructure enabling developers to tag, store and retrieve emotionally meaningful data. We are committed to protecting the privacy of both our customers and their end-users. This Privacy Policy explains how we collect, use, store and protect data when you interact with our website, developer console, APIs or services.

1. What We Collect

Account Information

  • Name, email address and login credentials
  • Billing and payment information (if applicable)

Usage Data

  • API request logs (time, IP address, endpoint, volume)
  • Console interactions, schema activity, tagging metrics

Customer Content

  • Emotional tags, metadata and input data sent to DeepaTag
  • .ddna prints, Gravity Scores and other schema outputs

We treat all customer data — especially emotion-tagged content — with heightened sensitivity.

2. How We Use This Data

  • Provide and improve our tagging engine and APIs
  • Monitor performance and ensure system stability
  • Analyze usage for product development
  • Respond to support requests
  • Maintain compliance with legal requirements

We do not sell, rent or monetize user data. Ever.

3. Data Ownership & Sovereignty

You retain full ownership of your data and tagged content. We store data only as required to deliver and maintain your service and will never repurpose it without permission.

Our emotional tagging schema is user-controlled and portable, aligning with emerging digital-memory standards.

4. Data Retention

  • Retention period follows your plan or API parameters.
  • Account logs & operational metadata kept for integrity and billing.

You may request full deletion of your data at any time — email info@deepadata.com.

5. Third-Party Services

We may use:

  • Payment processors (e.g. Stripe)
  • Infrastructure providers (e.g. Microsoft, Vercel, Cloudflare)
  • Error tracking & minimal, GDPR-compliant analytics

We only partner with vendors that respect user data and support contractual data-protection alignment.

6. Your Rights

You may:

  • Access or correct your account data
  • Request deletion of your information
  • Opt-out of non-essential communications
  • Inquire about any data we hold about you

Contact us at info@deepadata.com for any requests.

7. Security & Compliance

We use encryption in transit and at rest, role-based access, and schema-level controls to protect emotionally and identity-linked data. See our Security Practices for details.

8. Updates to This Policy

We may update this policy to reflect product changes, legal requirements or best practices. Registered users will be notified of significant updates and a public changelog will be maintained.

Questions?

Reach us at info@deepadata.com